With the change in time, a considerable amount of increase has been seen in the number of spas and salons. There is a fierce competition among the owners of this niche. They use a variety of means to promote their business in order to get an upper hand over their contemporaries. As a spa or a salon owner, you must be familiar with the concept of a salon app. It can come in handy for your business promotion as you can add a personal touch to the relationship you share with the customers. By launching an application for your salon or spa, you can make it available for customers to download on their smartphones.
Say Goodbye to Hassles of Manually Managing Appointments
What I have personally learnt by owning a salon is that it can become a daunting task when you are required to manage all appointments manually. In the hassles of managing the documents personally, there are times when you lose a sheet that leads to confusion in appointment, further resulting in a disgruntled customer. I was quite enthralled to use the salon application as I had learnt its features and installing it changed the face of my business. So, as a fellow contemporary, I advise that you get the software installed so that you can rid of all the troubles you face while managing schedules manually.
How to Get Started
In order to get a salon application or spa software installed, all you are required to do is fill out a registration form comprising of personal information. Suppose you feel like having a need for consultation, the same can be arranged by communicating with the service providers. Once the software is installed, your customers will be subject to an array of services. Not only can they schedule appointment, but they are also rewarded for referring your business to their circle.
Difference between Spa and Salon Software
It is important for you to know that the software for spa is different from that of the salon app. Where the former can be a little tricky to install, you can easily get a hang of it by regular use. Salon application, on the other hand, is easy to install and assists your business by providing SMS marketing, centralized booking and automatic backup. The electronic appointment book is easy to use and allows customers to schedule appointment with ease.
Spas, though usually frequented by female customers, have started receiving male customers as well. So with the increase in numbers, management may become difficult. Once you and your staff learn the features of the software, all aspects of your business will become easier and result in the client ratio increasing by the day. Spas are establishments that provide customer relaxation in the form of massages and other beautifying treatments. When your customers are accustomed to easy scheduling of appointments, you will find your business flourish at a rate like never before.
Features of the Smartphone Application
The mobile application for your spa and salon has a series of features that affects both parties – you and the customers.
- The tell-a-friend feature is more or less like the word of mouth that has been one of the best advertising tools. Your customers can share this application with their friends, spreading a word about your business in the process. The feature allows them to share your business details on different platforms such as Facebook, Twitter, via email or by SMS.
- Personal recommendation is another feature that allows your clients to recommend their friends and close ones who can be your potential customers. The application allows you to track the references and in turn you can place an award for the referrers.
- If you believe in maintaining a healthy environment in your establishment, nothing can be much better than organizing events time and again. Upcoming events keeps the customers updated about the happenings of which they can be a part of. You can also list the limited time special offers that your customers can subscribe to.
- Push notifications can also be sent directly to your customer cell phones. Such notifications prove to be successful with businesses as customers tend to take advantage of the offers listed in these messages. You can let your customers know about the last minute slot or a special offer that has been launched for their benefit.
In the present era, restricting yourself to the conventional way of promotion can only backfire. Take advantage of the software and applications to reach customers in different vicinities.